Keeping up with customer engagement in a digital world

Digital transformation is demanding a fresh approach to customer engagement. Failure to provide adequate levels of customer engagement can be as detrimental as a failure to transform, here’s why. As…

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Innovate or die: Must the road to digital be so risky?

Innovate or die! It's such a popular aphorism, and one increasingly used in the context of business transformation and disruption. Well-established businesses in mature markets suddenly find themselves faced with…

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