Throughout my career, I have often been asked what digital transformation actually is. Sometimes the question comes from wanting to understand the actual process, but more often the impetus comes…
Before trying to press ahead with an innovation program, it is often beneficial for business leaders to take a step back to see if they can answer some prudent questions.…
Are you keeping up with customer engagement in a digital world? Digital disruption is demanding a fresh approach to customer engagement and it’s time to ask whether your organisation is…
When faced with the impending wave of uncertainty that accompanies digital transformation, the question often arises: “Why do we need to transform?” It doesn’t always take this form; and, instead…
