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Read more about the article How data-driven insights can fuel a new level of customer centricity
Leadership

How data-driven insights can fuel a new level of customer centricity

What makes a company a successful digital disruptor? A technology-driven view of the customer that enables excellent service and insights is a great starting point. Digital disruptors have a great…

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September 2, 2019
Read more about the article Innovate or die: Must the road to digital be so risky?
Leadership

Innovate or die: Must the road to digital be so risky?

Innovate or die! It's such a popular aphorism, and one increasingly used in the context of business transformation and disruption. Well-established businesses in mature markets suddenly find themselves faced with…

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August 1, 2019
Read more about the article All aboard to transformation: Are we there yet?
Leadership

All aboard to transformation: Are we there yet?

When considering digital transformation, I’ve often seen businesses take on the process by drawing up and planning a comprehensive, start-to-end program of work or collection of projects. This is a…

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January 8, 2019
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