5 questions to ask about customer-centric automation

While automation can provide focused business outcomes aligned with process improvement, cost reduction and headcount re-allocation, it can also be considered from the perspective of a superior customer experience. Here…

Comments Off on 5 questions to ask about customer-centric automation

Achieving customer success with business-driven automation

Many businesses have taken the road to making their processes more efficient and less people-intensive, with a major driver being cost reduction by removing head-count. Some businesses are sending menial…

Comments Off on Achieving customer success with business-driven automation

Prepping for PEPPOL: How e-invoicing will transform business

With over 1.2 billion invoices exchanged between businesses in Australia annually, the ATO is driving uptake of digital invoicing by becoming the PEPPOL authority for Australia. Moving to a common…

Comments Off on Prepping for PEPPOL: How e-invoicing will transform business
Close Menu